HOW TO RIDE RULES FOR RIDING REPORT AN ISSUE CONTACT BIRD 1-866-205-2442 FAQs

Rules for riding shared e-scooters in Meridian

To ride a shared Bird e-scooter in Meridian, you must be 18 or older and have a driver's license.

The FAQ below provides guidance on parking, where to ride, and more.

Helmets are encouraged.

Report an issue

Contact Bird by phone at 1-866-205-2442 or online, or in the Bird app (see instructions below).

If Bird does not respond within two hours, contact Planning Manager Caleb Hood by phone at 208-884-5533 or by e-mail at chood@meridiancity.org

Report an issue from the Bird app:

instructions from bird for reporting badly parked bird or damaged bird: 1. Open the Bird app and tap the yield icon. 2. Select Badly Parked Bird or Damaged Bird. 3. Complete the report form and tap submit.

Frequently Asked Questions

The e-scooters are part of a shared vehicle program, offered by a private company, for people 18 and up to borrow and ride, for a fee. They can be activated using the Bird app on a mobile phone. This program is part of a “franchise agreement” with Bird Rides, Inc., that allows Bird to use sidewalks, pathways, and bike lanes in Meridian for their e-scooter program.

The City’s contract with Bird will conclude on December 31, 2019. In the coming months, Meridian City Council will observe the program and re-evaluate before determining the future of the shared vehicle program in 2020.

Bird will deploy in Meridian between 100 and 150 e-scooters at the beginning of August. Every two weeks, with the City’s permission, Bird may add e-scooters to its fleet in increments of 100. No more than 500 e-scooters will be allowed at any given time. For any increase, Bird will have to show that there is a demand for the e-scooters (e-scooters already deployed are being used at least 3 times per day).

The City of Meridian has two roles with regard to the e-scooters. First, the City has entered into a franchise agreement with Bird Rides, Inc., which allows Bird to deploy its e-scooters for use in Meridian.
Read the agreement.
This agreement sets forth terms and conditions of Bird’s operations in Meridian. Administration and enforcement of this agreement is handled by staff in the Community Development Department. Second, the City Council has enacted Meridian City Code provisions that establish rules for parking and riding e-scooters in Meridian.
Read the City Code provisions regarding e-scooters
The Meridian Police Department enforces these provisions of Meridian City Code. The day-to-day operation of the shared e-scooter program is managed entirely by Bird.

To ride a shared Bird e-scooter, you must be at least 18 and have a valid driver’s license. The age requirement is part of Bird’s terms of use, and is not an enforceable law.

There is no law requiring e-scooter riders to wear a helmet. However, both Bird and the City of Meridian strongly encourage riders of e-scooters, scooters, and bicycles wear helmets.

According to Bird, the maximum speed of its e-scooters is 15 mph. The speed will automatically decrease to 8mph when a rider enters a City park.

There is no speed limit for e-scooters, however, Bird has set the maximum speed of its e-scooters at 15 mph. The speed will automatically decrease to 8mph when a rider enters a City park.

All e-scooters (whether rented from Bird or privately owned) are subject to the provisions of Meridian City Code section 7-1-9, which establishes riding zones based on the speed limit of the street where the e-scooter is traveling.

Speed limit of street where e-scooter rider is traveling Where e-scooter rider may ride
45 mph or more Ride on sidewalk only
25 – 45 mph Ride in bike lane if available
Ride on sidewalk if no bike lane available
25 mph or less Ride in bike lane if available
Ride on street only if no bike lane available

Yes, excluding Storey Bark Park and special use parks (like Generations Plaza or City Hall Plaza) they can be ridden in regular City parks. However, they may not be ridden on playgrounds or tennis courts and e-scooter speed must not exceed 8 mph.

Yes, but the e-scooters riders must:

  • Yield pedestrians at all times
  • Maintain a distance of at least 2 feet from pedestrians at all times
  • Not carry any passengers at any time

(See City Code section 7-1-9)

Shared e-scooters must be parked upright (and near a public bike rack when in City parks).

Shared e-scooters may not be parked in any of these locations:

  • On private property, without permission of the property owner
  • In a driveway, whether residential or for business access
  • On a street – including any street where there are no sidewalks, a bike lane, or an on-street parking spot
  • On a sidewalk where this would reduce the useable area to less than 5 feet
  • Anywhere that impedes accommodations for disabled persons (ramps, railings, signal buttons, etc.)
  • Anywhere that impedes access to public safety infrastructure, like a fire hydrant

(See Meridian City Code section 8-3-3(A)

In addition to parking and riding rules outlined above, all e-scooters (whether rented from Bird or privately owned) are subject to the provisions of Meridian City Code section 7-1-9, which says that e-scooter riders must yield to pedestrians at all times, must maintain a distance of at least two feet from pedestrians, and may not carry any passengers. E-scooters are considered by the City to be a toy, rather than a motorized vehicle or a bicycle, so most general rules of the road for cars and bikes do not apply. Common sense, courtesy, and safe riding practices are encouraged!

Bird’s e-scooters are to be collected by Bird no later than 11 pm each night, and will not be available until 6 am the next morning.

If it is an emergency, call 911. Otherwise, if you see a Bird e-scooter parked or located in a place that is in the way or impeding pedestrian use of the sidewalk, please contact Bird at 1-866-205-2442 or by using Bird mobile app. A Bird representative will be sent to move or removed the e-scooter. If there is no response after two hours of contacting Bird, you may contact the Meridian Police Department at 208-888-6678.

Contact Bird at 1-866-205-2442 or use the Bird app to report the problem e-scooter. It is the responsibility of Bird, not the city, to keep its e-scooters in good repair and safe condition.

If you see someone riding an e-scooter in a way that causes damage to public or private property, please call 911 to report the crime in progress. If you see damage to public property (sidewalk, wall, railing, playground equipment, park property) that you think may have been caused by an e-scooter, please call Planning Manager Caleb Hood at 208-884-5533; Caleb will record the details and dispatch the appropriate party to address the problem. If you see, or are the victim of, damage to private property that you think may have been caused by an e-scooter, please contact Bird at 1-866-205-2442; this is a civil issue between the private property owner and Bird. You may contact Meridian Police Department at 208-888-6678 to report a crime.

The City’s agreement with Bird requires Bird to submit to the City of Meridian a quarterly report of trip records, including trip start and end date, time, location, duration, and distance. Bird will not share with the City any names or other personal information regarding its e-scooter riders. The report shared by Bird will inform and support the City’s public safety and transportation planning efforts. Bird’s data collection and use are governed by its own policies. For more information, please review Bird’s terms of use.

The City of Meridian is interested in your feedback. Please contact Planning Manager Caleb Hood via phone at 208-884-5533 or via e-mail at chood@meridiancity.org with your comments and suggestions.


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